Refund policy

At AmourMode, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward refund process for eligible items.

Refund Eligibility

  • Items must be returned within 30 days of delivery
  • Products must be unused, unworn, and in original condition with all tags attached
  • Original packaging must be intact and included with return
  • Proof of purchase is required

The following items are not eligible for refund:

  • Items marked as "final sale" or "clearance"
  • Products that show signs of wear or damage
  • Items without original tags or packaging

Refund Process

  1. Contact our customer service team at [email protected] to initiate your return
  2. Include your order number and reason for return
  3. You will receive return instructions and a return authorization
  4. Package your items securely and ship to the provided address
  5. Once we receive and inspect your return, we will process your refund

Refund Information

  • Refunds will be issued to the original payment method
  • Processing time: 5-10 business days after we receive your return
  • Original shipping charges are non-refundable
  • Return shipping costs are the customer's responsibility

Exchanges

We currently offer exchanges for different sizes of the same item, subject to availability. Please contact [email protected] for exchange requests.

Defective or Incorrect Items

If you receive a defective item or incorrect product, please contact us immediately at [email protected]. We will cover return shipping costs for these cases and expedite your replacement or refund.

Need Assistance?

For any questions regarding our refund policy or return process, please contact our customer service team at [email protected]. We typically respond within 24 hours during business days.

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